What is Knowledge Management?

Over the past decade I have been grappling with meaning and application of knowledge management to the legal community. It has become a buzz word that has been applied to everything from glorified file  managers (like PCDocs) to comprehensive knowledge archives (like LRN) to interactive discussion database tools (like Lotus Notes) to neural network software (like Houdini and The Brain). Each of these items are approaches to the organization of knowledge. Each of these items are big first steps over what preceded them. But none of them represent a comprehensive Knowledge Management solution.


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