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Time Matters Tune up

Keep Time Matters running like the case management demon it is

Performance Vehicles and Time Matters

Time Matters, a powerful and complex case management program, can be compared to a high-performance sports vehicle. With proper care and attention to your database, Time Matters can power-up to enhance your professional practice. However, like a car that is neglected, data integrity and other issues can build up with your database until the a "crisis" is reached.

With Basha Systems' unique Tune-up Plan™ for Time Matters, you can save valuable time, protect your vital data, and save money on emergency consulting services. Modeled on an annual service contracts in vogue for high-performance automobiles, the Tune-up Plan provides peace of mind, expert on the spot support and ongoing assistance.

Tune Up™ Plan for Time Matters

Our Tune Up plan for Time Matters includes the following services provided by certified consultants:

  1. Database Audit: A consultant will review your existing database and identify data integrity issues. Consultant will recommend procedures for correcting integrity issues and assist client representative in implementing those procedures.
  2. Backup Procedures Audit: A consultant will review and test your database backup procedures. Where required, the consultant will implement a semi-automated backup plan.
  3. Service Pack Updates: A consultant will notify you of all service pack updates to Time Matters and provide remote installation assistance. (Version updates are offered at discounted rates).
  4. Premium Desktop Support: Live support on your desktop is just a phone call and mouse click away. Using GoToAssist technology, a consultant will connect to your computer and walk you through the solution, step by step.
  5. Weekly Tips: Each week, a new tip will be sent out, taking you step-by-step through ways to improve your usage of your database.
  6. Ask the Expert: If there is something you want to do with your data, but don't know how, give our consultants a call. Using GoToAssist technology, a consultant will connect to your computer and give you a demonstration of how to make Time Matters work for you.

Why bother, our Time Matters runs fine!

Sure it does...for now. Programs that accumulate volumes of data, such as Time Matters, do so by storing it in massive tables of information, much like a spreadsheet. However, unlike a spreadsheet, these tables are related to each other, meaning these tables are constantly sharing data and using it jointly. With this sharing, in addition to the constant influx of data, it is possible that these tables will become corrupt and data may be lost. This is not a short coming of Time Matters, this is a real risk to any database installation.

Add to this risk the chance of hardware failure, and the risk of substantial revenue loss is real. Consider how much Time Matters assists you in the day to day management of your firm's workflow. Then consider the loss of Time Matters for just two days for issues to be corrected. Priority support, expert assistance and database fine tuning suddenly seems an excellent concept.

Be proactive. Be proconsystematic. Do something today that will save you money, save you time, and give you peace of mind when you most need it. Choose the plan appropriate for you. Click here to jump to our Tune Up for Time Matters store page to purchase peace of mind and security for your Time Matters installation. Alternatively, click here to visit our online resources for Time Matters.